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Help

For questions or support, contact:

  • Phone: 555-555-5555
  • Email: help@proudcity.co

Frequently asked questions

Yes – an outside organization or individual may apply to utilize certain public streets using our “Special Event Application.”

Yes – an outside organization or individual may apply to hold an event on public property using our “Special Event Application”

  • The 2018 Comprehensive Land Use Plan (along with other adopted plans) can be found
    online at: https://www.cityofbelmont.org/adopted-plans-and-maps/

    • The City also has Word and PDF versions of the 2018 Comprehensive Land Use
      Plan available for consultant use. An ESRI Layer Package of sidewalks, multi-use
      paths, and off-road lines is also available.

• Please find further clarification of city expectations in each of the sections as follows. Please note that the scope should include updates to all sections as needed to reflect the collective feedback received from our community, but staff specifically anticipates
the following:

  • Land Use This section is existing, but should be updated. See notes on fiscal
    impact analysis.
  •  TransportationConsultant is NOT expected to update this chapter- the City will begin the creation of a Multimodal Network Plan utilizing a separate consultant for this scope. – see Consultant Coordination.
  • Parks and Open Spaces– This section will be new, but build upon information within the existing plan. See notes on Parks and Open Spaces.
  • Place Types/ Housing– The City of Belmont is currently working with Centralina Council of Governments to identify and incorporate new “missing middle” housing forms into the Land Development Code (link to project scope here). The new proposed housing forms are anticipated for consideration by City Council in January 2024, prior to commencement of the CLUP update. The CLUP consultant shall determine where these new place types should be sited throughout Belmont.
  • Center City Small Area Plan– This update is anticipated to be updated. See notes on center city update.
  • Public Health– This should be a new section within the Comprehensive Land Use Plan. This section should outline a Health in All Policies approach (active living, food & nutrition, health and human services, access to education, etc.) for various aspects of land use planning. It should also consider available public infrastructure (water, sewer) to support land uses, as well as how planned growth will impact municipal service needs for ongoing public health and safety of our community. The following studies will be available for reference:
    • Asset Inventory and Assessment for water and sewer
    •  Sewer capacity study
    •  Fire Station Study (North Belmont Focus)
  • Historic Preservation– This new section (or sub-section) is intended to provide guidance on thoughtful planning that honors Belmont’s heritage and character, respects our Gaston County local landmarks and contributing structures within  National Register Historic District, and outlines a strategy to preserve and/or revitalize historic areas/assets within our community. This section should also address a vision for introducing new growth and opportunity in a way that  complements and celebrates our past while embracing our future.
  • Implementation section This section should be enhanced to outline clear steps for tracking plan progress, and implementing the community’s vision. This may include prioritization of key implementation strategies, opportunities for collaboration, etc. depending on the recommendations within the CLUP Update.
  • While the City has an attorney that will review the final document prior to adoption, the
    consultant is expected to understand the requirements of N.C.G.S. 160-D and other
    applicable regulations and prepare a plan update in compliance with North Carolina
    requirements for long-range plans.

A refreshed branding/graphic presentation is preferred to distinguish the plan update from the 2018 Comprehensive Land Use Plan. Branding should incorporate Belmont’s new city-wide branding (link to Brand Guidebook here), but the plan itself should have its own identity that can be used throughout the public engagement process.

The City of Belmont acknowledges that the original deadline for question submission
and city response was unclear. Accordingly, staff has extended both deadlines as
follows:
– Deadline for Questions: Thursday, November 9, 2023
– City Responses: Wednesday, November 15, 2023.

IMPORTANT UPDATE:

THERE WILL NOT BE A FORMAL PUBLIC BID OPENING.

While a formal public bid opening was previously scheduled for 2pm on November 22nd, the City has learned that this is not required based on the nature of the work requested in the RFP and has therefore been eliminated from the project schedule. Proposals will instead be opened and then reviewed by our selection committee over the week or so following receipt to identify the top proposal(s) for review by Planning Board and City Council.

All proposals are due by 12:00 pm (noon) on November 22nd, 2023.

  •  The City of Belmont will review all proposals received, and then utilize the following
    process for consultant selection:

    • Selection Committee Review
      •  Consultants will be notified by Friday, December 1, 2023 if selected for
        an interview.
    • Planning Board Interview:
      • Selected Consultants are asked to interview with Planning Board
        (tentatively December 14, 2023; final date to be included in consultant
        interview invitation)
      • Selected consultants will be recommended for interview by City
        Council.
    • City Council Interview:
      • Selected Consultants are asked to interview with City Council (tentatively
        January 15, 2024; may be rescheduled with 2 week notice given)

        • Final selection is anticipated following interviews, but may take
          place at following meeting at City Council’s discretion.
  • The Fiscal impact analysis within the Comprehensive Land Use Plan is at minimum intended to demonstrate how each land use impacts municipal finances (costs and revenue), and how these land uses impact the city’s ability to provide for public services
    • During the preparation of this analysis, the Capital Improvements Plan should be considered to ensure a land use approach that financially supports our future needs. The City has a Capital Improvement finance planning tool that can be utilized by the consultant as a resource during preparation of this analysis.
    • An analysis of property values per acre shall be provided based on each of the land uses envisioned. This shall include a comparison chart of envisioned land uses to the City’s existing neighborhoods utilizing information available in GIS.

 

 

  • This should be a new section within the Comprehensive Land Use Plan that builds on the environmental factors and Parks/Natural Areas place type within the existing comprehensive land use plan. This section should incorporate the following elements at minimum:
      • Urban & Suburban Open Space types
        ▪ Public vs. Private
        ▪ Cluster Developments vs. Large Lot Developments
      •  Tree Canopy/ Protection
        ▪ Incorporate recommendations in response to the city’s Tree Canopy
        Assessment
      •  Parks
        ▪ 2019 Parks and Recreation Master Plan Recommendations
        ▪ Private amenities (ie. Within HOA neighborhoods) and their impact on
        the need for municipal parks/ amenities
      •  Greenways and Blueways
      •  Water Resources
        ▪ Watershed Protection
        ▪ Floodplain
      • Return on Investments – balancing initial costs and costs for maintenance with
        positive impacts on recreation, travel/ tourism, environmental protection, etc.
  • Yes- This update is anticipated to be updated in coordination with a separate consultant (hired by a downtown property owner) who has interest in redevelopment within this area. Their visioning plan has been publicly shared, but not yet adopted (link to plan presentation here).  Staff has notified the property owner that public input and subsequent adoption of a small area plan update incorporating this document could be coordinated with the City’s CLUP to ensure that their vision for downtown growth aligns with the City’s vision.

Yes- A new Transit Oriented Development small area plan may be warranted within the CLUP Update, and would be part of the CLUP Update project scope. A preliminary TOD plan has been envisioned for our area within the LYNX Silver Line Transit-Oriented Development Study (link here), specifically on pages 25-26, that could serve as the foundation for a new small area plan. This small area plan would be coordinated in conjunction with the Multimodal Network plan concurrent planning effort,

  • If additional studies are recommended for completion of any of the plan updates as outlined above, consultants should make those recommendations within their proposal.
    • Additional studies should not be included in pricing of CLUP Update. These recommendations may be considered by the city, but would require separate budgeting approvals.
  • The Comprehensive Land Use Plan Update should be prepared in a way that compliments a form-based code, but updates to the Land Development Code itself are not included in the scope of this project.
    • The City anticipates the need to update our Land Development Code a separate project after adoption of the CLUP update.

 

  • CLUP Update Consultant will serve as the “Project Manager” compiling concurrent planning efforts for inclusion in the CLUP Update, and making sure all parties are informed of updates that may impact or inform all parties. City Staff will manage individual contracts assist with coordination of public outreach associated with all concurrent planning efforts.
    • Multimodal Network Plan- Outside consultant (to be selected by NCDOT) is anticipated to commence plan at the same time as the Comprehensive Land Use Plan Update consultant. The CLUP consultant is expected to coordinate with this consultant throughout the planning process to ensure that land use and transportation planning are complimentary and integrated.
    • This scope will build on the recently adopted Pedestrian Plan Update, and add in bicycle, transit, and intersection considerations.
      • The Multimodal Network Plan is anticipated to serve as the Transportation section within the CLUP.
      • Belmont currently utilizes a traffic engineering consultant for developer Traffic Impact Analysis studies. This data is anticipated to inform underperforming intersections for improvement recommendations within this plan.
    • Downtown Visioning Plan- Outside consultant (to be hired by private property owner) has prepared a draft plan, and is seeking review during the City’s public engagement process to allow plan to be adjusted as needed and then incorporated into an update to the Center City Small Area Plan.

The 2018 Comprehensive Land Use Plan (along with other adopted plans) can be found online at: https://www.cityofbelmont.org/adopted-plans-and-maps/

The City of Belmont has good working relationships with Duke Energy, Catawba Riverkeepers, Lake Wylie Marine Commission, Carolina Thread Trail, neighboring municipalities, Gaston County, Centralina Council of Governments, and others that can offer support and assistance during the Comprehensive Land Use Plan Update process to understand outside guidelines that may impact our envisioned land uses.

The City of Belmont has allocated up to $125,000 in this year’s fiscal budget (FY 23/24) for the development of a Comprehensive Land Use Plan Update. We understand that costs for plan preparation may exceed this amount, and any additional costs may be budgeted in future years at the discretion of City Council prior to contract scope finalization.

Award shall be made to the lowest responsible bidder whose bid meets the requirements and criteria set forth in the invitation for bids- taking into consideration quality, performance, and the time specified n the proposal for performance of the contract.

Bid packages submitted to the City for consideration must be delivered in a sealed, opaque package conspicuously marked with the words “BID DOCUMENT ENCLOSED” and include the BID OPENING DATE. (see Schedule)

  • Bid Packages may be sent to

City of Belmont
Attn: Planning Department
1401 E Catawba Street Belmont, NC 28012

  • Commencement of the project is anticipated to begin as soon as possible following final
    consultant selection, once all required documentation is in place.

    • The original RFP reference to a May 15th commencement was incorrect.
  • The project duration is anticipated to be 12 to 18 months, dependent on the schedule
    recommendation of the selected consultant.

    • This is to allow for ample public engagement throughout the community to
      inform the updated plan.
    • This timeline also allows for collaboration and coordination with other
      simultaneous efforts to be integrated into this planning initiative- see
      Anticipated Consultant Coordination section.

Yes- Consultant should anticipate consultant selection in January 2024. The start date was
incorrectly noted as 2023 in the original RFP document.

The Consultant is expected to review all relevant current adopted plans (prepared by others) to inform the Comprehensive Land Use Plan Update. This may include municipal, county-wide, and regional plans impacting the City of Belmont.

To find out information about burial plots in Greenwood Cemetery please call the Public Works Administrative Assistant at 704-825-0507 or submit your request online here

To find out information about burial plots in Greenwood Cemetery please call the Public Works Administrative Assistant at 704-825-0507 or submit your request online here

No, plastic bags cannot be recycled.  The recycling business is in constant flux right now, so the list of items that can be recycled can change.  To view the current list of items that can be recycled, click here.

The recycling business is in constant flux right now, so the list of items that can be recycled can change.  To view the current list of items that can be recycled, click here.

To view the list of items you can place our for pick-up during bulk pick-up weeks click here.

Bulk pick-up occurs once per quarter.  To view the current garbage, recycling, and bulk pick-up calendar, click here.

Please contact Waste Pro at 704-839-7800 or submit a report online here: https://www.tracezonline.com/NewIncident.aspx?it=1&di=138&ci=48.  If you don’t receive prompt service, please contact our Public Works Department at 704-825-0507.

You can report the issue through our online portal: https://belmont-nc.proudcity.com/report-a-problem/, otherwise please contact our public works department at 704-825-0507 M-F 8AM – 5PM or 704-689-8716 on evening and weekends and someone will be able to assist you.

To see the list of holidays that will delay your normal trash and recycling pick-up days click here.

You can report the issue through our online portal: https://belmont-nc.proudcity.com/report-a-problem/, otherwise please contact our public works department at 704-825-0507 M-F 8AM – 5PM or 704-689-8716 on evenings and weekends and someone will be able to assist you.

You can report the issue through our online portal: https://belmont-nc.proudcity.com/report-a-problem/, otherwise please contact our public works department at 704-825-0507 M-F 8AM – 5PM or 704-689-8716 on evening and weekends and someone will be able to assist you.

You can monitor your water usage on our online portal: www.belmont.watersmart.com.  Once you have registered your water account online you can also set-up leak alerts.  If you need immediate assistance please contact our public works department at 704-825-0507 and they will be able to assist you.

For applications and more information regarding our Boards and Advisory Committees, please visit our Engage web page to see all of the ways you can get involved.

The City of Belmont provides its customers with a Water Quality Report every year. This provides detailed information on drinking water quality.  The most recent report is available here. If you have additional questions or concerns about your water quality, please contact the water plant at 704-825-2625.

Currently, the City of Belmont offers a variety of benefits to its full time employees including health, dental, and vision insurance.  For more information on our full list of benefits, please contact our Human Resources Department at humanresources@cityofbelmont.org.

Income taxes are collected by the  State of North Carolina.  You can find more information on state income taxes on this website: https://www.nc.gov/services/taxes

To view the current county and municipal tax rates go to the following website: https://cms3.revize.com/revize/gastoncounty/Documents/tax-office/2019TaxRates.pdf

To view the current property tax amounts on a property visit: https://gastonnc.devnetwedge.com/

To view the current county and municipal tax rate, please visit the Gaston County Tax Office Website.

To search for information on current and/or previous tax bills and payments visit the following website for more information: http://gastonnc.devnetwedge.com/

For more information on liquor license please visit the North Carolina ABC Commissions website by clicking here.

For information on how to enroll at Gaston Community College visit their website by clicking here.

If you have received a summons for jury duty and need additional information, visit the Gaston County Courts website by clicking here.

You can report a minimum housing violation online here or by contacting the city’s code enforcement officer via email at lyager@cityofbelmont.org, or by phone at 704-829-4024.

These magnets can be picked up at City Hall.  They are currently located on the side of the drop box located next to the back door to City Hall.

The City of Belmont contracts with WastePro for solid waste and recycling services.  If your trash or recycling bins were not emptied, please call WastePro at 704-839-7800 or submit on online ticket by clicking here.

We charge a $15.00 late fee on the 15th of each month for any accounts that aren’t paid in full by 5:00 PM.  We also charge a $50.00 delinquency penalty on the 21st of each month at 5:00 PM.

We offer an extension once per 6 months which you can receive by emailing customerservice@cityofbelmont.org or by calling us at 704-825-5586, option 4.

All City services have moved to the new CityWorks facility located at 1401 E. Catawba Avenue and the building is now open to the public.

You can purchase spigot locks at Lowes, Home Depot, or Amazon.

No, we do not offer bill adjustment for lawn watering or power washing.

Please submit the start and stop meter readings and the date you filled your pool.  We will adjust only the sewer portion of your bill.  Please mailed this information to PO Box 431, Belmont, NC 28012 or email this information to customerservice@cityofbelmont.org

Yes. In order for us to process an adjustment on your account, please submit a copy of the repair receipt or invoice and we will adjust your water bill that has the highest amount due.

No, we can’t process payments by phone.  We provide several different payment options. You can pay online using your debit/credit card, drop a check or money order in our drop boxes located behind City Hall, mail in your payment, or sign up for automatic draft.  You can sign up for automatic draft on our website here.

To view and print a copy of your water and sewer bill please log-in to our WaterSmart portal at www.belmont.watersmart.com

To check your water usage or set up leak alerts log-on to our WaterSmart portal at www.belmont.watersmart.com

No, we do not transfer accounts.  If you’re moving from one address and wish to start service at another, please fill out a disconnection of service request form for your current address, then fill out a request for service for the new address.  You can access these forms on our website by clicking here.

You can complete this process online. 

To start service please fill out the form located here.

To stop service please fill out the form located here.

Your account number is located at the top of your water bill. Don’t forget to include the “-0” at the end when logging into your account at www.belmont.watersmart.com.

Our rates have not increased since 2018.  For more information on our current rates visit our current rate schedule here.

The City of Belmont provides several payment options. You can pay online using your debit/credit card, drop a check or money order in our drop boxes located at CityWorks or City Hall, mail in your payment, or sign up for automatic draft by clicking here.  

To obtain a golf cart permit call Belmont’s Code Enforcement Officer at 704-829-4024 and schedule an inspection. The Code Enforcement Officer will inspect and accept the $25 permit fee and $5 decal fee.

Driving golf carts on some city streets is permissible if you obtain a permit and follow the city regulations.  The rules and regulations for golf cart operations in the city can be found on our website here.  You can apply for a golf cart permit through our website here, by mail, or by visiting the Belmont Police Department at 201 Chronicle Street, Belmont, NC 28012.

It is important to provide the code enforcement officer good information to aid them in carrying out the initial inspection.  Information needed include the address or good description of the location, details of what violation you are reporting, and a picture if available.  Pictures can be included in reporting by email to lyager@cityofbelmont.org, through the city’s website here, or by texting 704-859-2354.

There are a couple of ways to report a possible code violation.  Please visit Code Enforcement – Belmont, NC (cityofbelmont.org) for more information. 

Before any transportation plans are finalized, the public will have the opportunity to participate by providing public comment and/or participating in community engagement efforts. These opportunities will be posted on our website and social media pages.

The LYNX Silver Line is a proposed 26-mile light rail line that is part of CATS 2030 Corridor System Plan. The line stretches from the Town of Matthews, through Center City, into the City of Belmont. More information on this project can be found on the City of Charlotte website.

The City of Belmont continues to advocate for traffic improvements throughout the City through coordination with  Gaston Cleveland Lincoln MPO and the NC Department of Transportation. Chapter 16 of our Land Use Development Code also requires developers to comply with our Traffic Impact Analysis requirements and make improvements as necessary to mitigate these impacts and maintain safe traffic and transportation operations.

The City of Belmont has several great places for hiking and biking, including but not limited to, the Seven Oaks Preserve Trail and  Rocky Branch Park. You can also check out our new Belmont GO app offering free maps, guides, and tours  around the City.  You can download the Belmont Go App in the Apple Store or Google Play Store.

The City of Belmont’s Planning and Zoning Department makes every effort keep the information on our Transportation Planning page, although changes to exact timelines are subject to change due to funding and coordination efforts with collaborative entities. If you have questions related to a specific project, please contact our Associate Planner planning@cityofbelmont.org.

We live in a country where private property rights are highly valued and government control is limited. For Belmont to stop all future growth, the City would have to purchase existing development rights for all parcels within its planning jurisdiction. Even if everyone who owned property agreed to sell their rights and it was legal for the City to purchase them, the cost would be more than citizens could bear. It is simply not a financially feasible or fiscally responsible option. Nor would no growth in Belmont stop traffic from increasing. A great number of the average daily trips within Belmont are made by people moving through Belmont and not people living in Belmont. Even if Belmont stopped growing, the Charlotte region will continue to grow and impact our city. Cities are constantly changing, some by growing and others by declining. Much of the reason for change in Belmont is caused by factors the City cannot control. We could not stop the closure of our textile mills and other economic changes driven by national and global trends. We have limited ability to impact state and federal roads. What Belmont can do, however, is manage changes in land use and how those changes impact our citizens. Our Comprehensive Land Use Plan is one important tool that we use to manage that change.

You have received notice for a neighborhood meeting because a property nearby has applied for a conditional re-zoning. The City of Belmont requires developers making this request to hold at least one community meeting to inform the surrounding property owners about their plans for development. While these meetings are not organized by the City, we strongly encourage your participation so that you can stay informed and share your thoughts on the proposed plans before they are presented to the Planning Board and City Council for recommendation and approval.

North Carolina uses two different types of hearings to formally obtain comment on proposed zoning decisions: legislative hearings and evidentiary hearings. Legislative hearings allow citizens to comment on a specific proposal and provide their opinion in front of those making the decision. Evidentiary hearings are much like a court proceeding-witnesses present testimony, exhibits are submitted, detailed minutes are kept, and a formal written decision is rendered.  Additional information on this topic is available by the School of Government

A variance is a permit to allow deviation from the City’s Land Development Code due to a physical constraint found on your property.  This process requires your request to go before a citizen’s board,  the Board of Adjustment, to hear and reach a decision on your request.  For more information call the Planning Department at 704-901-2610.

A re-zone is the process of changing the existing zoning classification to a new classification.  Each zoning classification has set permitted land uses and regulations for development that must be followed.

Land use and development regulations can be found within the Land Development Code.  You can view the Land Development Code here.

You can review the city’s zoning map here if you are familiar with the location.  If you are unfamiliar with a parcels location we recommend obtaining the information at Gaston County’s Interactive GIS Map here. This online map allows the user search for an individual parcel and obtain a wide range of information including the zoning by adding layers.

Effective March 2019, the City of Belmont requires sealed foundation surveys prior to Gaston County framing inspections for new construction homes in order to ensure compliance with our setback requirements and minimize the costs for corrections if needed.

Our online customer portal allows residents to complete a permit search based on property address, parcel ID#, or contractor name. If you suspect work that requires a permit is being completed without a proper permit in place, please contact our Code Enforcement Officer, Lindsay Yager via email lyager@cityofbelmont.org, or 704-829-4024 . 

The City of Belmont adopts a fee schedule every fiscal year that runs from July 1 through June 30 and outlines our current permit costs.  If you have any questions, please contact the Planning and Zoning Department at 704-901-2610.

Effective July 1, 2019: All floodplain reviews will be completed by Gaston County Planning and Development Services.  For more information about Developing in the Special Flood Hazard Area, please contact Jena Goodmanvia email at  jena.goodman@gastongov.comor by phone at 704-866-3907.

Regulations vary from not requiring a permit as long as you follow the code, to having to meet the code and obtain a permit.  Contact the Planning & Zoning Department to discuss your project at 704-901-2610.

Belmont zoning permits can be obtained electronically through our online customer portal.  If you need to visit our office we are located at 1401 E. Catawba Street.

New construction and most alterations require a zoning  permit from the City of Belmont and then a building permit from Gaston County Building Inspections.  Please call the Planning Department at 704.901.2610 to discuss your project.

Like other cities in North Carolina, property and sales tax are Belmont’s primary sources of funds to pay for facilities such as roads, parks, and public services—together they make up 75% of the City’s total revenue stream. While residential growth is very important to a healthy Belmont, to maintain reasonable property taxes and provide high quality services and facilities that our residents want and need we need to encourage a balanced tax base that includes commercial and industrial properties. It is also important that we try to provide more jobs close to where our residents live.

No plan, however thorough, can foresee every aspect of the future nor can it always predict the best way to respond. However, the presumption should always be that the plan is right unless new information can be shown that a different future for a piece of property makes more sense. You will always have the right to demonstrate how what you envision with your property is better for Belmont. Keep in mind, though, that the plan is an aspirational guide that will require interpretation and enforcement through the Land Development Code and other regulatory policies. By itself, it has no force of law.

Adopted plans for the City of Belmont are used to help guide the growth and development of our community, and can be found using the links below.

The City also refers to plans adopted by our external partners to help guide planning decisions.  For questions relating to adopted and/or referenced planning documents, please contact the Planning and Zoning Department at 704-901-2610.

All of the city and community events can be found on the Community Events tab on our website homepage or by clicking here.

It means that the program your child is waiting to participate in has reached its max number of registrants.  If any of those registrants cancel their registration and no longer wish to participate or if another team is added to the program your child will be considered in the order they are on the wait list.

Your child can move up an age group, but not down.

Please visit our Parks and Recreation Department page for sign up information: https://belmont-nc.proudcity.com/classes-camps-and-programs/

At this time we do not have any grills in our city parks. We are working on adding them for future use.

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