Utility Billing Updates

Water Utility Services and Bill Payments

Water Service Payment Options 

All city offices are now re-opened to the public.  To reduce the spread of COVID-19 we encourage customers to utilize one of our alternative payment methods.  We offer a variety payment methods and they are all listed below.  Please note that there is no longer an online processing fee for paying your bill online.

  • Pay By Mai
    We accept checks and money orders (we do not recommend mailing cash).  If you are mailing your payment please make sure to include the name and the account number the payment should be credited to.  Please make your payment payable to The City of Belmont and mail it to:

City of Belmont
P.O. Box 431
Belmont, NC 28012

  • Automatic Draft**
    You can request to have your monthly payment automatically deducted from your bank account by clicking here.  If you have any questions please call 704-825-5586.
    **When you sign up for automatic draft you will receive $10 off your first months bill**

  • Pay Online
    Water customers can sign up for the WaterSmart portal and pay your water bill online.  All you need is your account number and zip code (hint: everyone that has water service in Belmont has a 28012 zip code).  The online processing fee will be waived for all online payments at this time.
  • Drop Boxes at City Hall
    There are two drop boxes located at City Hall, 115 N. Main Street, Belmont.  They are both located in the rear of the building near the parking lot.  A drive-up drop box located at the bottom of the back entrance ramp and one to the left of the rear entrance door to City Hall.  The drop boxes are checked multiple times each weekday.  
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