You can report the issue through our online portal: https://belmont-nc.proudcity.com/report-a-problem/, otherwise please contact our public works department at 704-825-0507 M-F 8AM – 5PM or 704-689-8716 on evening and weekends and someone will be able to assist you.
You can monitor your water usage on our online portal: www.belmont.watersmart.com. Once you have registered your water account online you can also set-up leak alerts. If you need immediate assistance please contact our public works department at 704-825-0507 and they will be able to assist you.
We charge a $15.00 late fee on the 15th of each month for any accounts that aren’t paid in full by 5:00 PM. We also charge a $50.00 delinquent fee on the 25th of each month at 5:00 PM.
You can purchase spigot locks at Lowes, Home Depot, or Amazon.
No, we do not offer bill adjustment for lawn watering or power washing.
Please submit the start and stop meter readings and the date you filled your pool. We will adjust only the sewer portion of your bill. Please mailed this information to PO Box 431, Belmont, NC 28012 or email this information to customerservice@cityofbelmont.org
Yes. In order for us to process an adjustment on your account, please submit a copy of the repair receipt or invoice and we will adjust the sewer portion of your bill that has the highest amount due. Contact customerservice@cityofbelmont.org with additional questions.
No, we can’t process payments by phone. We provide several different payment options. You can pay online using your debit/credit card, drop a check or money order in one of our drop boxes located at CityWorks (1401 E. Catawba Street) or City Hall (115 N. Main Street), mail in your payment, or sign up for … Continued
To view and print a copy of your water and sewer bill please log-in to our WaterSmart portal at www.belmont.watersmart.com
To check your water usage or set up leak alerts log-on to our WaterSmart portal at www.belmont.watersmart.com
