FAQ Topic: Report an Issue

How to report storm water issue?

You can report the issue through our online portal: https://belmont-nc.proudcity.com/report-a-problem/, otherwise please contact our public works department at 704-825-0507 M-F 8AM – 5PM or 704-689-8716 on evening and weekends and someone will be able to assist you.

How to report a sewer backup?

You can report the issue through our online portal: https://belmont-nc.proudcity.com/report-a-problem/, otherwise please contact our public works department at 704-825-0507 M-F 8AM – 5PM or 704-689-8716 on evenings and weekends and someone will be able to assist you.

How to report a pipe or hydrant leak?

You can report the issue through our online portal: https://belmont-nc.proudcity.com/report-a-problem/, otherwise please contact our public works department at 704-825-0507 M-F 8AM – 5PM or 704-689-8716 on evening and weekends and someone will be able to assist you.

How do I know if I have a water leak?

You can monitor your water usage on our online portal: www.belmont.watersmart.com.  Once you have registered your water account online you can also set-up leak alerts.  If you need immediate assistance please contact our public works department at 704-825-0507 and they will be able to assist you.

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