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Introducing CityConnect - New Mass Communication System

Big announcement! Introducing CityConnect, our new mass communication system! The goal of this new system is to deliver timely, relevant updates to residents, local businesses, visitors, and employees alike. Stay informed with community news and updates directly from us! Sign up today to start receiving alerts and messages such as water utility information, road closures,...

Substance Abuse Counseling

Emergency Preparedness

ReadyNC.gov - Plan. Prepare. Stay Informed FEMA - Federal Emergency Management Agency NC Office of State Fire Marshall - Fire Prevention & Education Safe Kids

Area Law Enforcement Agencies

Gaston County Sheriff's Office Gaston County Police Department Gastonia Police Department Cherryville Police Department Kings Mountain Police Department Dallas Police Department Bessemer City Police Department Ranlo Police Department Lowell Police Department Cramerton Police Department Stanley Police Department Mount Holly Police Department

Information & Outreach Links

Job Posting - Senior Planner

Position is open until filled. To apply for this position please CLICK HERE.

2024 - 2025 Approved Budget

As part of the budget process the Belmont City Council has to approve a new budget for the upcoming fiscal year. This process starts in the spring of each year, typically 4-5 months prior to the beginning of the new fiscal year, July 1. The council holds a series of public budget workshops to...

FY 2024 - 2025 Budget Message

2024 - 2025 Collection Calendar

2024 - 2025 Fee and Rate Schedule

How should I respond to an CityConnect public emergency message?

Listen carefully and follow the instructions. You will be able to replay the message and write down phone numbers and addresses. Contact the phone numbers provided within the message for more information. Do not call 911 for more information. In a public emergency situation, the 911 dispatch will be very busy responding to individual emergency...

What if I was signed up, but didn't receive an alert?

There are several possible reasons why you didn't receive an alert Someone else picked up your phone You didn’t recognize the sender and deleted the message without reading it Your phone numbers have been changed since registration These are reasons why we test the CityConnect Communications System, so that residents can become familiar with it.

Why don't I get messages during torando warnings or thunderstorms?

The City of Belmont does not issue alerts messages during fast changing severe weather events such as tornadoes and thunderstorms. There are many publicly available, reliable, and accurate means of receiving severe weather information that citizens are encouraged to use such as NOAA Weather Radios (National Weather Service), smart phone apps and local (Charlotte) TV...

What does CityConnect cost me?

The Community Alert System is free to residents of the City of Belmont. We are working to provide an efficient and effective way to communicate information related to public safety. Depending on your service provider, you may incur minor charges for a received cell phone call or text messages.

I've enrolled in CityConnect (CodeRed). Do I need to sign up for the CodeRed mobile alert app separately?

Yes. For more information on the CodeRED Mobile Alert app for iOS and Android, please see the “Mobile app” tab on this page.

I missed the last CityConnect notification. How do I find the information?

Redial the number that you received the notification from and the last message will be replayed for you.

What phone numbers should I put in my contact list to recognize CityConnect notifications?

How will you know when a message is sent from the CityConnect application? A message will have one of the following caller ID numbers: 704-XXX-XXXX for Emergencies 704-XXXX-XXXX for Community Updates, Covid Updates, Community Events, and other non-emergency information 704-XXX-XXXX for Severe Weather Warning Alerts You also have the ability to customize your caller ID...

I am already enrolled in the other communication systems. Is this the same thing?

The CityConnect Community Notification System is not connected to the any other communication program. You will need to sign up for this Belmont-specific tool even if you already have enrolled in other programs.

What methods of communication can I choose to receive CityConnect notifications?

So many choices! You may receive notifications from the City of Belmont via cell phone, landline phone, text, push notifications, and email. Or all of the above! You choose what works for you.

Beginning Wednesday, June 25, smoke testing of our sanitary sewer lines will begin. No action is required from residents. More information can be found by clicking the "Sewer Smoke Testing" button on the home page.

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