How do I report a minimum housing violation?
You can report a minimum housing violation online here or by contacting the city’s code enforcement officer via email at lyager@cityofbelmont.org, or by phone at 704-829-4024.
Archives: FAQs
How do I notify someone that my trash or recycling wasn’t picked up?
The City of Belmont contracts with WastePro for solid waste and recycling services. If your trash or recycling bins were not emptied, please call WastePro at 704-839-7800 or submit on online ticket by clicking here.
Where can I get a trash calendar magnet?
These magnets can be picked up at City Hall. They are currently located on the side of the drop box located next to the back door to City Hall.
When do you charge late fees?
We charge a $15.00 late fee on the 15th of each month for any accounts that aren’t paid in full by 5:00 PM. We also charge a $50.00 delinquent fee on the 25th of each month at 5:00 PM.
I suspect a neighbor might be stealing my water, what can I do?
You can purchase spigot locks at Lowes, Home Depot, or Amazon.
Do you do process bill adjustments for lawn watering or power washing?
No, we do not offer bill adjustment for lawn watering or power washing.
How do submit a request for a pool fill adjustment?
Please complete the pool fill adjustment form. When the higher usage appears on your bill, an adjustment can be made to the sewer portion of your bill.
I had a water leak, can I get an adjustment made to my bill?
Yes. In order for us to process an adjustment on your account, please submit a copy of the repair receipt or invoice and we will adjust the sewer portion of your bill that has the highest amount due. Contact customerservice@cityofbelmont.org with additional questions.
How can I get a copy of my bill?
To view and print a copy of your water and sewer bill please log-in to our WaterSmart portal at www.belmont.watersmart.com
How can I check my water usage?
To check your water usage or set up leak alerts log-on to our WaterSmart portal at www.belmont.watersmart.com