What phone numbers should I put in my contact list to recognize CityConnect notifications?

How will you know when a message is sent from the CityConnect application? A message will have one of the following caller ID numbers:

704-XXX-XXXX for Emergencies

704-XXXX-XXXX for Community Updates, Covid Updates, Community Events, and other non-emergency information

704-XXX-XXXX for Severe Weather Warning Alerts

You also have the ability to customize your caller ID number to any desired locally identifiable number. We suggest that residents program these numbers into their cell phone as a “new contact” and use “CityConnect” as the contact name. If you need to replay the message received, you can dial this number and listen to the message again in its entirety.

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