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Public Works FAQs

To find out information about burial plots in Greenwood Cemetery please call Samantha Thornburg at 704-825-0507 or submit your request online here

To find out information about burial plots in Greenwood Cemetery please call Samantha Thornburg at 704-825-0507 or submit your request online here

No, plastic bags cannot be recycled.  The recycling business is in constant flux right now, so the list of items that can be recycled can change.  To view the current list of items that can be recycled, click here.

The recycling business is in constant flux right now, so the list of items that can be recycled can change.  To view the current list of items that can be recycled, click here.

To view the list of items you can place our for pick-up during bulk pick-up weeks click here.

Bulk pick-up occurs once per quarter.  To view the current garbage, recycling, and bulk pick-up calendar, click here.

You can report the issue through our online portal: https://belmont-nc.proudcity.com/report-a-problem/, otherwise please contact our public works department at 704-825-0507 and they will be able to assist you.

To see the list of holidays that will delay your normal trash and recycling pick-up days click here.

You can report the issue through our online portal: https://belmont-nc.proudcity.com/report-a-problem/, otherwise please contact our public works department at 704-825-0507 and they will be able to assist you.

You can report the issue through our online portal: https://belmont-nc.proudcity.com/report-a-problem/, otherwise please contact our public works department at 704-825-0507 and they will be able to assist you.

You can monitor your water usage on our online portal: www.belmont.watersmart.com.  Once you have registered your water account online you can also set-up leak alerts.  If you need immediate assistance please contact our public works department at 704-825-0507 and they will be able to assist you.

For applications and more information regarding our Boards and Advisory Committees, please visit our Engage web page to see all of the ways you can get involved.

The City of Belmont provides its customers with a Water Quality Report every year. This provides detailed information on drinking water quality.  The most recent report is available here. If you have additional questions or concerns about your water quality, please contact the water plant at 704-825-2625.

These magnets can be picked up at City Hall.  They are currently located on the side of the drop box located next to the back door to City Hall.

The City of Belmont contracts with WastePro for solid waste and recycling services.  If your trash or recycling bins were not emptied, please call WastePro at 704-839-7800 or submit on online ticket by clicking here.

We charge a $15.00 late fee on the 15th of each month for any accounts that aren’t paid in full by 5:00 PM.  We also charge a $50.00 delinquency penalty on the 21st of each month at 5:00 PM.

We offer an extension once per 6 months which you can receive by emailing customerservice@cityofbelmont.org or by calling us at 704-825-5586, option 4.

No.  At this time we do not have a date to reopen our city buildings. Please continue to use our other payment and communication options.

We offer a one-time forgiveness to assist you with your highest bill per 12 month period.  Please submit an explanation of the situation in writing to city hall and as a courtesy, we will process a one-time adjustment.

You can purchase spigot locks at Lowes, Home Depot, or Amazon.

No, we do not offer bill adjustment for lawn watering or power washing.

Please submit the start and stop meter readings and the date you filled your pool.  We will adjust only the sewer portion of your bill.  Please mailed this information to PO Box 431, Belmont, NC 28012 or email this information to customerservice@cityofbelmont.org

Yes. In order for us to process an adjustment on your account, please submit a copy of the repair receipt or invoice and we will adjust your water bill that has the highest amount due.

No, we can’t process payments by phone.  We provide several different payment options. You can pay online using your debit/credit card, drop a check or money order in our drop boxes located behind City Hall, mail in your payment, or sign up for automatic draft.  You can sign up for automatic draft on our website here.

To view and print a copy of your water and sewer bill please log-in to our WaterSmart portal at www.belmont.watersmart.com

To check your water usage or set up leak alerts log-on to our WaterSmart portal at www.belmont.watersmart.com

No, we do not transfer accounts.  If you’re moving from one address and wish to start service at another, please fill out a disconnection of service request form for your current address, then fill out a request for service for the new address.  You can access these forms on our website by clicking here.

You can complete this process online. 

To start service please fill out the form located here.

To stop service please fill out the form located here.

Your account number is located at the top of your water bill. Don’t forget to include the “-0” at the end when logging into your account at www.belmont.watersmart.com.

Our rates have not increased since 2018.  For more information on our current rates visit our current rate schedule here.

The City of Belmont provides several payment options. You can pay online using your debit/credit card, drop a check or money order in our drop boxes located behind City Hall, mail in your payment, or sign up for automatic draft by clicking here.  

Please call Waste Pro at 704-839-7800 or submit a ticket online by clicking here.

To find out when your trash or recycling pick up day is click here.

To find out more information on where you can properly dispose of paints and chemicals click here.

At this time, we do not have a public swimming pool in Belmont.

To view a list our current recycling guidelines, click here.

Please submit a complaint online here: https://belmont-nc.proudcity.com/servicesandutilities/#/city/report or contact Code Enforcement Officer Chris Ray, cray@cityofbelmont.org or 704-616-6733

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