Why are the storm drain(s) on my street not draining?
There are several possibilities why the storm drain(s) on your street is not draining properly:
1. The grate is clogged with debris keeping stormwater from passing into the catch basin.
2. The pipe that the storm drain is connected to is clogged or has failed.
3. The rain event was too large for the system to handle causing backups.

Please call (704) 901-2076 to report a storm drain that is not draining properly.

Show All Answers

1. What is stormwater?
2. Where does stormwater go if it runs off of impervious surfaces and doesn’t soak into the ground?
3. Why is there a stormwater fee?
4. How is the stormwater fee assessed?
5. What is the stormwater fee used for?
6. Why can’t I just put it in the storm drain, it’s treated because it’s part of the sewer right?
7. Why are the storm drain(s) on my street not draining?
8. I live outside the City Limits. Does the City do any stormwater work outside City Limits?
9. What can I do to keep areas of my yard from washing away or eroding?
10. Why do I have a sinkhole in my yard?