Who can I talk to about my water bill?
If you have questions regarding your water bill, please contact the City at 704-825-5586.

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1. Why is the City upgrading my water meter?
2. How does the new system work?
3. What is the technology that reads my meter and sends it to the City? Is it safe?
4. How long will I be without water during installation?
5. Do I have to pay for my new meter?
6. Have the new meters been tested for accuracy?
7. Will my water bill increase?
8. Could I have a leak that is causing extra water usage?
9. Who can I talk to about my water bill?