What is the technology that reads my meter and sends it to the City? Is it safe?
The new meters use wireless radio frequencies, similar to wireless Internet and cable TV, to send and receive information from the City Utility Department. The meters and communication system is regulated to meet all federal communications, safety standards and codes. There is no personal identifying information captured by the smart point or transmitted by the meter.

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1. Why is the City upgrading my water meter?
2. How does the new system work?
3. What is the technology that reads my meter and sends it to the City? Is it safe?
4. How long will I be without water during installation?
5. Do I have to pay for my new meter?
6. Have the new meters been tested for accuracy?
7. Will my water bill increase?
8. Could I have a leak that is causing extra water usage?
9. Who can I talk to about my water bill?