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1. HOW TO SIGN UP FOR BANK DRAFT

BACK SIDE OF THE BILL, ON THE BOTTOM PORTION

2. WHAT DAY IS THE BELMONT CHRISTMAS PARADE?

ST TUESDAY OF EVERY DECEMBER

3. WHEN IS THE LAST DAY TO PAY THE WATER BILL WITHOUT INTERRUPTION OF SERVICE?

BY END OF BUSINESS THE ST OF EACH MONTH.

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1. How often should I change my smoke detector batteries?

You should change you smoke detector batteries at minimum once a year.

2. What is the leading cause of fire deaths?

discarded smoking materials are the leading cause of death in residential fires?

3. Does the fire department install car seats?

The fire department does install child safety call the fire station to schedule an appointment 704-825-0502.

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1. How do I get an alarm permit

Submit an application and pay $20 fee

2. How long before an accident report is ready and is there a charge to get a copy

An accident report is typically ready within 3 working days. You can get a copy for free at the police department or you can go online to policereports.us for an $8.00 fee.

3. How do I get a golf cart permit

Turn in application along with copy of drivers license and proof of insurance. Permits are $25.

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1. Do I Need a Building Permit?

New construction and most alterations required a building permit. Please call the Planning Department at 704.901.2065 to discuss your project

2. Where do I go to pull a permit?

Zoning permits are issued at the planning department located at 37 N. Main Street located behind City Hall in downtown Belmont

3. What is a Variance?

A variance is a permit to allow deviation from the City's Land Development Code. This process requires your request to go before a citizen's board - the Board of Adjustment, to hear and reach a decision on your request. For more information call the Planning Department at 704.901.2065

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1. Can I set up my water and sewer account at Public Works?

No. Water and Sewer accounts are set up by our utility customer service representatives located at City Hall - 115 N. Main Street. 704-825-5586

2. When is trash pick up at my house?

Refer to the Waste Pro Calendar found on the Garbage Collection & Recycling page or call Waste Pro at 980-255-3800.

3. How do I request street maintenance such as repair a pothole?

You may enter your request my selecting "Request a Service" located on our webpages or call public works at 704-825-0506

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1. How do I make a reservation for a facility?

Call 704-825-8191

2. Can I register online?

Currently we are unable to register online.

3. Do you accept credit cards?

No. We only accept cash, check or money orders.

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1. What is stormwater?

Stormwater is rainwater that runs off of impervious surfaces such as buildings, roads, parking lots, driveways, and sidewalks. The more impervious surfaces we develop, the more runoff we create.

2. Where does stormwater go if it runs off of impervious surfaces and doesn’t soak into the ground?

Stormwater flows directly into the stormwater system, picking up everything in its path. It goes untreated to our creeks and streams, which lead to either the Catawba or South Fork River.

3. Why is there a stormwater fee?

The City created a stormwater utility fee to fund the Federal and State mandated Phase II Stormwater Program. The City’s Stormwater Management Program is funded completely through this stormwater fee. This is a separate utility fee, not tax dollars. The residential fee is $3 per month. The nonresidential fee is based on the amount of impervious surfaces on each property at $3 per 2,500 square feet of impervious surfaces per month.

4. How is the stormwater fee assessed?

The stormwater fee for Residential customers is a flat $3.00 per month. Commercial/Non-Residential customers are charged $3.00 per 2,500 square feet of impervious surfaces on their property. Impervious surfaces are anything that stormwater cannot penetrate such as rooftops, parking lots, compacted gravel etc. The Commercial/Non-Residential fees were assessed at the onset of the Stormwater Management Program by an engineering firm using GIS software and aerial photogrammetry to view and measure impervious surfaces located on each parcel within City Limits. The fee is not charged to residents and commercial businesses located outside of City Limits, even though they may have a Belmont address.

5. What is the stormwater fee used for?

The stormwater fee is used for many things; from day-to-day operations, staff, fuel, equipment maintenance, stormwater system maintenance, mapping, and capital improvement projects. The majority of the revenue generated from the stormwater fee is allocated for capital improvement projects (CIPs) which are large stormwater system repairs and upgrades that benefit the community.

6. Why can’t I just put it in the storm drain, it’s treated because it’s part of the sewer right?

The storm drains are not connected to the sanitary sewer system and the stormwater is not treated. They are two separate systems. Storm drains discharge to streams, creeks, and in some cases directly into the river. The only thing allowed to go into the storm drains is rain.

7. Why are the storm drain(s) on my street not draining?

There are several possibilities why the storm drain(s) on your street is not draining properly:
1. The grate is clogged with debris keeping stormwater from passing into the catch basin.
2. The pipe that the storm drain is connected to is clogged or has failed.
3. The rain event was too large for the system to handle causing backups.

Please call (704) 901-2076 to report a storm drain that is not draining properly.

8. I live outside the City Limits. Does the City do any stormwater work outside City Limits?

No, because the City has no jurisdiction and does not collect stormwater fees from properties outside of City Limits. If you have a stormwater related issue or problem and are outside City Limits call (704) 901-2076 and City Staff can help get you in touch with the right people to address your issue or problem.

9. What can I do to keep areas of my yard from washing away or eroding?

Typically yards wash away or erode due to a lack of vegetation. Vegetation, whether it be grass, shrubbery, trees, etc., helps to stabilize the soil and keep your yard intact. Establish a vegetative cover on any bare areas to get them stabilized. For severe erosion issues call (704) 901-2076 so that the issue can be investigated by City Staff.

10. Why do I have a sinkhole in my yard?

There are several possibilities why you have a sinkhole in your yard:
1. When an excavated area is filled in with soil or other material it naturally shifts and settles. Water always takes the path of least resistance and if there are any voids or crevices it finds, that’s where it’s going. Over time stormwater can channel out voids and sinkholes.
2. Utility service leak or failure can cause sinkholes to form. Water/sewer leaks or a separation in a stormwater pipe can be causes.

Please call (704) 901-2076 to report a sinkhole in your yard or on your street so that it can be investigated by City Staff.